1583 Southeast Road
Farmington, CT 06032
8:00 a.m. Friday, March 15, 2013
Hey, Connecticut SpiceHeads!Join local SpiceHeads in getting trained on Spiceworks. SpiceTrainer Alex Scheidel - the guy on the right - is headin' your way. With 15 years of IT experience, he's a top-notch IT pro who will be training you on Spiceworks!After you've completed training, you’ll receive an official certificate of completion to proudly display.Alex will be teaching the following courses: Spiceworks 101: Part 1 (8 am - 12 pm)You'll learn: Directions for navigating the Spiceworks CommunityWays to configure & customize your setup while understanding the UITroubleshooting techniques for unknowns along with tracking software, people & servicesThe ease of setting up monitors, alerts and reportsSpiceworks 101: Part 2 (1 pm - 5 pm)You’ll dig into:Getting your help desk up and running: how to create a help desk and manage your ticketing systemLoving your end users: communication/portal management with your usersKnowing how to do IT: all about the Knowledge base and sharing articlesPurchasing those whatchamacallits: workflows for buying and tracking your stuff SpiceworksStaying in touch: managing your installation and accessing Spiceworks on the goQuestions about the courses?No middle man here - just talk direclty to your SpiceTrainer. Email Alex your question.
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